Search This Blog

10 Easy Steps purchasing online on Tmall China

Robert's Google+

Do not be confuse between Tmall and Taobao. On Double 11, most of them are prefer to use Tmall or Tian Mao.

Double 11 is quite an intimidating scheme to purchase items online. None of the giant retailers such as Ebay and Amazon make an influence on their version of annual sale here such as Black Friday. Malaysia has its own version of cyber sale but, unnecessarily mentioned due to different in market share.

Good news is Tmall or "Tian Mao" has make lots of improvements on behalf of Malaysian consumers and oversea buyers. Although the website is dominated with Mandarin, the registration process has been simplified. It is almost like purchasing on Lazada, Shopee and 11street.

Get yourself an account on Tmall !

1. Purchase during the Double 11 or known as bare sticks day

Double 11 boasts huge discounts on variety of items. Redemption of discounted voucher plays a huge role in the success of the event. Prepare your wishlist and storm the website with your mouse clicks on November 11, 2017.

Key in your mobile number. At the second column, swipe from left to right

2. Local mobile number

This is one important step as user ought to have a personal mobile number. Opening an account required Tmall sending a random numbers to your phone and you are opted inserting the numbers into completion of your Tmall account.

In this product, consumers are able purchasing this product using local e banking service and provides sea shipping option

3. Delivery Obligations

Tons of Tmall stuff are offering unique service such as the above picture. Better safe than sorry do not choose those items without these tag.

4. Internet banking

A reminder to you all those who do not choose credit card and visa card. A small fee imposed for those using Internet banking. Major banks such as Maybank, CIMB and RHB opens Internet banking 24 hours on the double 11 date for the ease of your convenience. Author bought some stuff on 01:00 AM and quite shocked Internet banking is still active.

Google exchange rate 249 yuan = RM157.19 , 115 yuan = 72.60. After paid, it becomes RM162.19 and 74.91 respectively

5. Exchange Rate

The price is in China Yuan. Due to the constant fluctuation of both currency. There were slight difference and cost consumer a few ringgit Malaysia.

6. Shipping fee

The huge difference between buying at Lazada Malaysia and Tmall China is that there is an incurred small shipping fee to be paid. In local e-commerce website such as Lazada Malaysia, the cost sending items to your home is pretty quite calculated into your final checkout.

However, international e-commerce such as Tmall would separate the bill. Consumer could choose a cheaper option by consolidated all your items and send it in one package in order to avoid sending your items 1 by 1 for the benefits of consumer and on behalf of the shipping company.

Be prepare to pay a minimal fee of more or less RM50.00. It get a little bit intense because most people are skeptical on this amount. The staff working at warehouse sometimes, might have make some human mistake on the weight of your items. Well, let keep it sincere and hope for the best our favorite items from China and be prepared contains excitement. The items will be on our doorstep when least expected.

7. Alipay Account

Consumers are demanded to have an Alipay account with just 6 digits of password. Alipay is a form of intermediate payment processor between the buyer and seller. In an event of unfortunate incidents, Alipay could holds the payment or return the payment to the buyer till the dispute is settled.

Tmall final receipt

8. Busy Retailers

The ethical way to handle this situation is do not treat it as traditional way of buying items at shopping mall. Do not expect it to appear at your doorstep on second or third day after the date of purchase. It does not work that way particularly on this date !

Original Symbol and Consumer satisfaction guaranteed 

9. Original and Satisfaction Guaranteed

The launch of Tmall is fundamentally aimed on overseas buyers and ward off bad perception on Chinese's products. Most of the products listed on Tmall are original in quality control. Besides, there are ways for consumer writes a comment or two about the products.

Should you notice the 7 symbol ? As if all the items were to big or small to fit your body, fret not, 7 days return policy is on your side till your satisfaction is guaranteed.

As for you double 11 sign, it is quite obvious symbol the items are on sales and price is lowered for the double 11 festival.

10. Midnight or Morning on Double 11

Everyone should know that website goes slow when thousands of online traffic flows into a particular web page. In order to have smooth buying experience, please make shopping on 7 AM or the midnight.

Disclaimer : This guide is best for Malaysian consumers buying online on Tmall China.